Billing Terms

At Groake, we offer a variety of secure payment options to make your shopping experience easy and convenient. Please read on for more information on how to complete your purchase.

When it comes to purchasing anything online, the security question towers above everything else. Our store’s overall cyber security and particularly the billing process security is something we do not take lightly. All of your shopping here will be a fun and safe experience. If you have any difficulties in the checkout process, you can always address our customer support department with your billing questions.

The full expense that a user will bear before and after purchase is reflected on the checkout page – The total amount is the item price.

ACCEPTED PAYMENT METHODS:

  • Credit/Debit Card:We accept American Express,Diners Club,Discover, maestro card, mastercard and Visa.
  • Apple Pay
  • Google Pay
  • Shop Pay

PAYMENT SECURITY:

  • All of our payment methods are secure and encrypted to protect your personal and financial information.
  • We do not store your credit/debit card information on our servers.
Payment Processing:
  • Your payment will be processed at the time of purchase.
  • Once your payment has been processed, you will receive a confirmation email with the details of your order.
Currency:

All transactions on our website are processed in British Pounds Sterling (GBP). Should your bank or credit card company operate with a different currency, the final amount charged may vary based on the currency exchange rate applied by your financial institution. We advise you to get in touch with your bank or payment provider for detailed information regarding exchange rates and potential fees.

Although product prices may be displayed in your local currency on our website for convenience, please note that all payments will be processed in GBP.

If you have any questions about our payment policy or need assistance completing your purchase, please don’t hesitate to contact us at support@groake.com Our customer service team is always happy to assist you.

Contact Information

Groake

Email: support@groake.com

Phone: +44 7476 478104

Address: 17-21 Palmyra Square South, Warrington, England, WA1 1BW, United Kingdom

Support Hours: Monday - Friday: 9:00 AM - 6:00 PM (GMT)