FAQs

1. What products do you offer?

We specialize in life-saving devices, including the LifeVac choking device, aimed at providing safety and peace of mind for our customers.

2. How does the LifeVac device work?

The LifeVac is a non-invasive, portable airway clearance device designed to clear the airway of a choking victim when standard choking protocols have failed.

3. Is the LifeVac device suitable for all ages?

Yes, the LifeVac can be used on children and adults, making it a versatile addition to your home safety kit. Please refer to the product instructions for specific age and size recommendations.

4. How can I track my order?

You can track your order by visiting our Track Your Order page and entering your order number and email address.

5. Can I return a product if I’m not satisfied?

We are committed to your satisfaction. If you're not satisfied with your purchase, please contact us through our Contact Us page for assistance with returns and refunds.

6. How can I contact customer support?

For any inquiries or support, please reach out to us via our Contact Us page. Or by: 

Email: support@groake.com

Phone: +44 7476 478104

Address: 17-21 Palmyra Square South, Warrington, England, WA1 1BW, United Kingdom

Support Hours: Monday - Friday: 9:00 AM - 6:00 PM (GMT)